Course Description: Business as Customers The workforce system has two primary customers: the jobseeker customer and the business customer. In order to achieve success, local workforce agencies must satisfy these two customer groups that represent the supply side AND the demand side. This seminar will help workforce professionals explore how to improve services to the business customer.
YOU CAN ENROLL IN THIS SEMINAR 2 WAYS. . . 1) Call Beth Floyd at the Center for Workforce Learning at 317-272-8094 and ask for the ENROLLMENT KEY. 2) Email Beth Floyd at the Center for Workforce Learning office to request an ENROLLMENT KEY. Beth's email: cwloffice@aol.com. If you are from Ohio there will not be a charge for taking this course; if you are from outside Ohio Beth Floyd will email or fax you a registration form that outlines payment options. The cost for this seminar for non-Ohio workforce professionals is $99 all-inclusive.
Length of Seminar: This seminar has an introductory module, 6 content modules, and a wrap-up module. The entire seminar should take you around 5 hours but can be done in increments. Target Audience: Front-Line Workers, Supervisors, Managers, Workforce Board Members Comments: Contact cwloffice@aol.com or malaw528@aol.com
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